1 week ago

Job Summary

This role will be responsible for office, administrative and business operations. The ideal candidate is one who is knowledgeable, detail oriented, a good problem solver and able to provide a high level of professionalism under pressure; communicates excellently and is kind and compassionate.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 5 years

Job Description/Requirements


  • Oversee day-to-day operations of the office and administrative staff.

  • Develop/review, and support the improvement of administrative systems, office policies, and procedures.

  • Manage contractual obligations and compliance with the government, including government compliance with HEFAMAA and other regulators, and stay up to date on policy changes.

  • Ensure proper inventory of medical supplies and proper equipment maintenance

  • Ensure smooth and accurate maintenance of patient and staff records.

  • Work with the accounting and management teams to set budgets, and monitor spending, and other expenses.

  • Keep abreast of new or required IT software and hardware products/systems, monitor updates to current systems, and ensure adequate staff training on them

  • Oversee special projects and track departmental progress of company objectives.

  • Plan, schedule, and promote office events, including meetings, conferences, orientations, and training sessions.

  • Create presentations and other management-level reports.

  • Work closely with the leadership to develop marketing plans and co-ordinate Revenue Generation, billing, and collection policies for patient accounts

  • Manage healthcare partnerships and insurance company networks. 

  • Conduct market research to help define industry trends, competitor analyses, and marketing data, to improve CASS marketing strategy and campaigns.

  • Promote CASS brand awareness 

  • Support all team marketing and public relations efforts and activities, including optimization, advertising, social media and/or direct marketing


  • A bachelor's degree or its equivalent.

  • 5 years of experience in office administration

  • Knowledge/experience working in a healthcare environment or medical practice gives one an advantage.

  • Marketing knowledge (digital and traditional) in a corporate, or agency environment is an added advantage 

  • Excellent organizational and time-management skills.

  • A great team player with excellent written and verbal communication skills

  • Detail-oriented and able to maintain meticulous records

  • Ability to prioritize and make decisions with sound judgment

If this sounds like a great fit and you are interested, please apply.

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