Administrative Assistant

Responsibilities:

Daily Administrative Support:

• Responsible for handling the company's daily administrative affairs, including answering the phone, handling emails, receiving visitors, etc.
• Maintain office order and cleanliness, and manage the purchase and distribution of office supplies.
• Arrange and coordinate meetings, travel and other activities.

Clerical Work:

• Write and edit letters, reports, meeting minutes and other clerical materials.
• Manage and archive company documents to ensure the accuracy and confidentiality of information.

Data Management:

• Update and maintain the company database to ensure the accuracy of customer and supplier information.
• Assist in preparing sales reports and other analytical data.

Communication and Coordination:

• Serve as a communication bridge between various departments within the company and external customers and suppliers.
• Handle and follow up on customer and supplier inquiries and complaints to ensure timely response and resolution of problems.

Support the Sales Team:

• Assist the sales team in preparing sales materials, presentations, and promotional materials.
• Assist in arranging sales training courses and managing student registration and feedback.

Other Administrative Affairs:

• Complete other tasks assigned by managers and other senior management as needed.

Requirements:

• Diploma or degree in administration, business management or related fields.
• At least 1-2 years of relevant work experience, experience in sales or service companies is preferred.
• Proficiency in office software (such as Microsoft Office suite).
• Good organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in problem-solving and able to work efficiently under pressure.
• Fluent in English, and basic Swahili skills will be a plus.
• Careful, detail-oriented, with a high sense of responsibility and professional ethics.
• Teamwork spirit, proactive, and willing to accept challenges.
• Ability to multitask in a fast-changing work environment and provide efficient support to promote the smooth progress of company sales and daily operations.