1 month ago

Job Summary

Bridgemead Consulting is a holistic and innovative business consultancy that believes in connecting businesses with the right individuals. We are recruiting on behalf of our client, a leading travel agency and visa consultation firm in Ikeja, for the position of Ticketing Officer.

  • Minimum Qualification: HND
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements


  • Liaise with airlines, hotels, tour operators, and other travel partners to confirm bookings, resolve issues, and ensure smooth travel experiences.
  • Handle airline ticket bookings, reservations, cancellations, and changes for clients, ensuring accuracy and adherence to travel itineraries.
  • Provide clients with information and guidance on ticket bookings, processes, and documentation, assisting them in preparing and submitting their applications.
  • Monitor airfare trends and special offers to provide clients with cost-effective and competitive travel options.
  • Collaborate with clients to plan and customize travel itineraries, including flights, accommodations, transportation, and activities, based on their preferences and budget.
  • Maintain client profiles, travel history, and booking records in the booking database and stay updated about international travel regulations to provide accurate guidance to clients.
  • Assist clients with inquiries, concerns, and requests related to travel plans and ticketing and provide timely and accurate information to ensure client satisfaction.
  • Liaise with the accounting department to handle financial transactions related to ticket sales, including processing payments and maintaining accurate records.


  • Minimum academic qualification of HND in any related discipline 
  • Minimum of 3 years of proven experience as a Ticketing Officer or in a similar role in a travel agency.
  • Professional certifications in Travel and Tourism or related fields.
  • Proficiency in all Microsoft Office suites.
  • Excellent verbal and written communication.
  • Strong knowledge of travel requirements, immigration policies, and travel documentation procedures.
  • Knowledge of travel booking systems and travel portals.
  • Excellent teamwork and organizational skills.
  • Knowledge of travel and ticketing practices and principles.
  • Ability to handle confidential and sensitive information.
  • Ability to work independently to meet deadlines.
  • Attention to detail and accuracy.



Work Schedule: 

  • Monday to Friday, 9:00 AM – 6:00 PM


Remuneration: NGN 100,000 - 180,000 monthly.

The working days: (Monday – Friday)

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