Spa Therapist

Responsibilities:

• Perform a wide range of spa treatments, including massages, facials, body scrubs, wraps, and holistic therapies in accordance with spa protocols and guest preferences.
• Conduct thorough pre-treatment consultations to understand guest needs, health conditions, and contraindications, adjusting services appropriately.
• Clearly explain treatment procedures, benefits, aftercare instructions, and product recommendations to enhance guest understanding and satisfaction.
• Maintain the highest standards of hygiene, cleanliness, and organization in all treatment rooms and spa facilities, including proper sanitation procedures between guests.
• Create a serene, relaxing, and professional environment that ensures guest comfort, privacy, and overall satisfaction.
• Manage treatment schedules effectively, ensuring punctuality while staying flexible and responsive to changes or guest needs.
• Recommend suitable retail products or home-care routines to support guests' continued wellness and contribute to spa retail goals.
• Stay up to date on the latest wellness and beauty techniques, trends, and products by participating in ongoing training and development sessions.
• Perform any other duties assigned by management or supervisors.

Requirements:

• Certification or diploma in massage therapy, aesthetics, or spa-related field.
• Proven experience working as a Spa Therapist or in a similar wellness environment.
• Strong knowledge of various massage techniques and spa treatments.
• Excellent communication, customer service, and interpersonal skills.
• Ability to maintain a calm and professional demeanour at all times.
• Strong attention to detail and commitment to hygiene and safety standards.