Sales/Relationship Officer

Responsibilities:

• Develop and maintain strong relationships with new and existing clients.
• Identify potential customers and generate new business opportunities.
• Promote and sell company products or services to meet sales targets.
• Conduct market research to identify trends and customer needs.
• Prepare and deliver sales presentations and proposals.
• Handle client inquiries, complaints, and provide appropriate solutions.
• Maintain accurate records of sales activities and customer interactions.
• Collaborate with internal teams to ensure seamless service delivery.
• Monitor competitor activities and suggest strategies to stay competitive.
• Follow up on leads and ensure timely closure of deals.

Requirements:

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field (preferred).
• Relevant certifications in sales or customer relationship management (optional advantage).
• 3 years of experience in sales, marketing, or customer relationship roles (may vary by employer).
• Proven track record of meeting or exceeding sales targets.
• Strong communication and interpersonal skills.
• Excellent negotiation and persuasion abilities.
• Customer service orientation and relationship management skills.
• Ability to work under pressure and meet deadlines.
• Problem-solving and conflict resolution skills.
• Good organizational and time management skills.
• Proficiency in Microsoft Office and CRM tools.
• Strong analytical and market research skills.
• Self-motivated and target-driven.
• Professional appearance and attitude.