Restaurant Floor Manager
ABNM HR STAFFING SOLUTIONS LIMITED
Hospitality & Leisure
Job Summary
Restaurant floor managers ensure that a restaurant meets its service and sales objectives. They supervise and direct the activities of staff to make sure that customers have a pleasant experience through prompt and polite service.
- Minimum Qualification: Degree
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Responsibilities:
- Analyze the restaurant’s sales levels and profitability and create and implement strategic plans to achieve sales goals.
- Organize marketing activities such as discount themes and promotional events on and off-site.
- Assist head chefs in planning and coordinating restaurant menus keeping trend and competition information in mind.
- Interview, hire, and train new employees to work in different positions at the restaurant.
- Make sure that all staff members comply with safe food handling procedures.
- Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties.
- Supervise food preparation and cooking activities to ensure compliance with the health and hygiene principles of the restaurant.
- Engage customers in positive dialogue to ensure return business and take and resolve any complaints from them.
Requirements:
- Minimum academic qualification of a Bachelor's degree in any related discipline
- Minimum of 3 years of proven work experience
- Excellent interpersonal and people skills
- Proficiency in using collaboration and productivity tools
Note: We are committed to improving diversity in the workspace and work to ensure that our team is supportive of our employees. We strongly encourage applications from women.
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