Receptionist

Responsibilities:

• Greet and welcome visitors with a friendly and professional demeanor.
• Direct visitors to the appropriate person or department.
  
• Answer, screen, and forward incoming phone calls.
  
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  
• Manage and distribute incoming and outgoing mail and packages.
  
• Maintain professional and polite telephone etiquette.
  
• Relay messages accurately and in a timely manner.
  
• Inform employees of visitor arrivals and appointments.
  
• Monitor and control access to the premises by maintaining visitors log, including names, contact information, and purpose of visit.
  
• Ensure that all visitors sign in and out, complying with safety procedures.
  
• Alert appropriate personnel to security concerns or emergency situations.
  
• Manages daily employees’ attendance and sends reports to appropriate channels.
  
• Coordinate requests and inquiries from visitors.
  
• Assist in maintaining the efficient operation of external office areas and coordinate with drivers when necessary.
  
• Draft daily report on the usage of Gen, Light, and Water, etc.

Requirements:

• Minimum academic qualification of B.SC or HND in Administration or related field.
• Excellent verbal and written communication skills.
  
• Strong interpersonal skills with a friendly and approachable demeanor.
  
• Exceptional organizational and multitasking abilities.
  
• Attention to detail and a high level of accuracy in tasks.
  
• Dependability and punctuality.
  
• Must be IT Savvy