Immediate Start
New
2 weeks ago
Job Summary
A newly built and exquisite Hotel located in Choba, Port Harcourt - Rivers State, requires the services of resourceful and experienced persons to handle the role of a Potter.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Greet and welcome all guests to the hotel and relieve guests of their luggage on arrival.
- Ensure that the highest standards of hospitality and welcome are demonstrated at all times and that all guest requests are dealt with promptly and courteously.
- Deal with general inquiries and ensure the lobby and forecourt areas are always clean and tidy.
- Check the daily arrival list for VVIPs or guests with special needs.
- Be present at the Concierge/Reception desk or in the lobby to be ready to assist guests, colleagues, and visitors when requested.
- Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner.
- Tag baggage and return the identification slips to guests.
- Assist guests with luggage to the front desk.
- Escort guests to their rooms, placing luggage in the room assigned by the front desk.
Requirements:
- Previous experience in hospitality would be preferred and Commitment to delivering a high level of customer service.
- Be a good team player and Flexibility to work a variety of early and late shifts.
- Able to stand for long hours.
- High School or equivalent education.
- Computer Basics and knowledge of Property Management software.
- Previous experience working in a luxury 4 or 5-star hotel or serviced apartment environment
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