Operations Coordinator
Authority Wit
Admin & Office
Job Summary
We need someone who can coordinate, not just follow up. Someone who gets things done even when vendors go silent, clients get anxious, and deadlines loom. You'll be the engine that keeps client projects moving from start to delivery. This isn't just admin work—you're building systems, managing freelancers, and ensuring every client gets the
- Minimum Qualification : Others
- Experience Level : Entry level
- Experience Length : 2 years
Job Description/Requirements
Responsibilities:
Client Delivery (50% of your time)
• Coordinate CAC, NIPC, FIRS registrations for 3-10 clients monthly
• Chase vendors when they disappear (and they will)
• Quality-check documents before clients see them
• Update clients on progress (Portal, Whatsapp, email)
• Flag issues before they become crises
Freelance Network Management (30%)
• Build roster of reliable professional service providers
• Negotiate rates and manage project assignments
• Track freelancer performance (quality, speed, responsiveness)
• Handle invoicing and payments
• Cut underperformers, reward high performers
Process Documentation (20%)
• Turn every project into a reusable playbook
• Create checklists for project setups
• Build templates that make future projects faster
• Track metrics (on-time delivery, satisfaction scores)
Requirements:
- Have coordinated business projects (CAC knowledge is a plus)
- Can juggle 5+ projects without dropping balls
- Write clear updates that reassure anxious clients
- Follow up relentlessly until things get done
- Think in systems (if you do it twice, you document it)
- Live in or near Lagos (on-ground coordination helps)
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