Operations Associate

Responsibilities:

• Support daily operations across the business and personal commitments.
• Coordinate schedules, calendars, meetings, reminders, and task timelines.
• Track action items, deliverables, deadlines, and follow-ups across multiple projects. 
• Prepare daily, weekly, and monthly operational summaries and task reports.
• Assist with planning, coordination, and execution of internal projects and initiatives.
• Liaise with vendors, service providers, suppliers, and partners to ensure timely delivery of services.
• Handle procurement of operational supplies, personal items, home essentials, wellness products, and business-related materials.
• Monitor inventory levels and ensure timely replenishment where required.
• Support logistics for meetings, workshops, retreats, pop-ups, client sessions, and brand activations.
• Coordinate logistics, accommodations, itineraries, and confirmations when required.
• Draft, organize, and maintain operational documents, reports, contracts, and records.
• Manage inboxes, correspondence, confirmations, and follow-up communications.
• Conduct research to support decision-making, sourcing, vendor selection, and planning.
• Maintain organized digital and physical filing systems for easy access to information.
• Assist with process improvement by identifying gaps, inefficiencies, and operational risks.
• Ensure operational tasks are executed accurately, efficiently, and on time.
• Handle sensitive information with professionalism, discretion, and confidentiality.
• Provide flexible support for evolving operational and business priorities.

Requirements:

• Minimum of 3–4 years’ experience in operations, administrative support, executive support, or a similar role.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent attention to detail and follow-through.
• Strong written and verbal communication skills.
• High level of discretion, professionalism, and emotional intelligence.
• Proficiency in Google Workspace (Docs, Sheets, Drive, Calendar) and Microsoft Office.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong problem-solving skills and a proactive, solution-oriented mindset.
• Ability to work independently while collaborating effectively with leadership and teams.
• Experience in design, wellness, hospitality, events, or creative industries is an added advantage.
• Flexible, reliable, and highly dependable with strong time-management skills.