Junior Travel Consultant

Responsibilities:

• Design travel arrangements and itineraries for important customers and VIP clients.
• Research booking and issuing flight tickets.
• Make flight and hotel reservations (local/international) for clients.
• Attending to customer queries, requests, and complaints via different platforms.
• Checking on queues on the Amadeus platform.
• Taking travel instructions from Clients.
• Generating Invoices and bills for the client.
• Liaising with representatives of the company’s affiliates for travel bookings.
• Preparing Weekly reports on receivables and transactions (Excel).
• Promoting Holiday and leisure travel packages.
• Make car hire and hotel reservations for clients.
• Following up with existing and new clients.
• Ensure all requests are handled within Service Level Agreements.
• Take up tasks as assigned by the Line Manager.

Requirements:

• B.Sc. in Social Sciences
• Minimum of 2 years’ experience working for a travel company.
• Knowledge of the Travel Industry including Regulators, Main competitors in Nigeria, and Main interface systems (Amadeus, GDS, etc.)
• Excellent Leadership with great team working skills.
• Must be proactive and a quick thinker with good analytical skills.
• Must be able to use Microsoft Office packages efficiently.
• Great Interpersonal and communication skills.
• Top-notch marketing skills.