Job Summary

We are seeking a dynamic, highly-structured Human Resources Manager to provide full-cycle Human Resources support across all aspects of our business. The role is critical in executing our people initiatives, providing a great internal employee experience, and driving HR functional excellence. The successful candidate will quickly establish him or herself as a person that can be trusted to consider all relevant stakeholder views and interests and offer thoughtful suggestions. The successful candidate will not bring a copy and paste mindset instead, he/she will be excited to “reinvent the wheel” as often as needed to accomplish our very ambitious People goals.

  • Minimum Qualification: Degree
  • Experience Level: Management level
  • Experience Length: 15 years

Job Description/Requirements

KEY RESPONSIBILITIES 

Lead a team to: 

  • Foster a customer-centric, “can-do” organizational culture. 
  • Manage all employee-related administrative functions, including but not limited to, contract management, onboarding and offboarding documentation, payroll and benefits administration, and leave management.
  • Maintain the company’s HRMS to ensure that employee data is accurate and up-to-date at all times.
  • Design and document all employee-related processes, including but not limited to, workplace etiquette, disciplinary procedures, workplace incidence management, etc. 
  • Ensure organizational-wide compliance on all Human Resource matters, both internal and external.
  • Provide high visibility on employee-related metrics and challenges to our leadership team
  • Develop and oversee an SLA-driven and customer-centric employee service desk to ensure that employee questions and concerns are handled in a thorough, timely and professional manner.
  • Manage communication and negotiations with both external vendors and governmental bodies re: labour / workforce-related issues. (e.g. Background checks + Insurance). 
  • Research and propose Human Resource best practices to position the company more competitively in the talent market. 

ABOUT YOU 

  • Self-starter, self-disciplined and target focused 
  • Perfectionist at heart 
  • Servant leader
  • Kind, but firm 

QUALIFICATIONS 

  • Bachelors’ degree required; Msc a plus 
  • 15+ years in progressively responsible roles w/ 5+ years formal management/team leadership experience required 
  • HR-related accreditation preferred (e.g. CIPD or SHRM) 
  • Excellent organizational skills w/ strong attention to detail 
  • Excellent problem-solving skills 
  • Effective verbal and written communication skills 
  • Excellent interpersonal, negotiation, and conflict resolution skills 
  • History of acting with integrity, professionalism, and confidentiality 
  • Thorough knowledge of local (Nigeria) employment laws and regulations 
  • Proficiency with HRIS and talent management systems 
  • Experience scaling HR teams across geographies a plus 

WHAT WE OFFER 

  • A globally competitive compensation package. 
  • A business model that makes sense. We provide clear value to both our international clients and the young people we employ and is insulated from local economic/currency fluctuations in the African countries where we operate.
  • A high-calibre, fun team committed to changing the status quo.
  • Large-scale impact.

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