HR Officer

Responsibilities

Client Relationship Management

• Serve as the primary point of contact for designated clients, building strong relationships and understanding their unique HR needs and challenges
• Collaborate closely with clients to assess HR requirements, develop tailored solutions, and provide ongoing support and guidance.
• Provide expert guidance and advice to clients on a wide range of HR matters, including recruitment, employee relations, performance management, training and development 

Talent Acquisition:

• Oversee recruitment projects by coordinating job postings, talent sourcing and screening resumes, and scheduling interviews.
• Conduct preliminary interviews and assessments of potential candidates.
• Facilitate the onboarding process for new employees, including conducting orientation sessions and preparing necessary documentation.

Compliance:

• Assist clients in developing HR strategies, policies, and procedures aligned with their business objectives and industry best practices.

Training and Development

• Monitor training needs analysis and improve team capacity development when needed
• Monitor training attendance and evaluate the effectiveness of training programs.
• Support the implementation of employee development plans and performance improvement initiatives.
• Provide coaching and mentoring support to client organizations to foster a culture of continuous learning and development.

Employee Relations:

• Serve as a point of contact for employee queries regarding HR policies, benefits, and procedures
• Address employee concerns, disputes or conflicts and escalate issues to higher management when necessary.

HR Administration, Compliance, Analytics and Reporting

• Assist clients in managing HR administration tasks, including employee record-keeping, payroll processing, and benefits administration.
• Ensure compliance with relevant employment laws and regulations, advising clients on HR compliance requirements and best practices.
• Utilize HR data and analytics to identify trends, insights, and areas for improvement in HR programs and processes.
• Prepare regular HR reports and metrics to track key HR performance indicators, such as turnover rates, engagement scores, and diversity metrics.

Performance Management:

• Design and implement performance management systems and processes to drive employee engagement, development, and accountability.
• Provide guidance and support to clients in setting performance expectations, conducting performance evaluations, and identifying opportunities for employee growth and improvement.

Requirements:

• Bachelor's degree in Human Resources Management, Business Administration, or a related field.
• Minimum of 3 years of experience in HR roles. Background in HR consulting or advisory services would be an added advantage.
• Demonstrated expertise in providing strategic HR solutions and services
• Excellent client-facing and interpersonal skills, with the ability to build rapport and communicate effectively with clients at all levels.
• Strong project management and organisational skills, with the ability to manage multiple client engagements simultaneously
• Ability to handle sensitive and confidential information with discretion.
• Problem-solving skills and the ability to work effectively in a team environment.
• Attention to detail and accuracy in record-keeping and documentation.
• Proficiency in Microsoft Suite, Google Workspace, and other relevant technology platforms.
• Ability to uphold the highest standards of professionalism, integrity, and confidentiality.

Location: Ikeja, Lagos

Remuneration: NGN 80,000 - 120,000

Why work with us

• Culture of Excellence: Our company fosters a culture of excellence where employees are encouraged to innovate, collaborate, and strive for continuous improvement.
• Opportunities for Growth: Joining our team means access to a wealth of opportunities for professional growth and advancement through working with a diverse portfolio of clients spanning various sectors of the economy. This exposure will not only broaden your professional scope but also deepen your expertise in different areas of life.
• Strong Purpose and Values: Our company is driven by a strong sense of purpose and a set of values that guide everything we do. We are passionate about making a difference in the world and are committed to conducting business ethically, responsibly, and sustainably.
• Strong Community: Our workplace is also our professional family. We look out for our team.