House Keeping Supervisor

Responsibilities:

Supervision & Staff Management

• Supervise and coordinate the daily activities of housekeeping staff.
• Assign duties, inspect work, and ensure adherence to established standards.
• Conduct training and onboarding for new housekeeping employees.

Quality Control

• Inspect guest rooms, public areas, and back-of-house areas for cleanliness and maintenance.
• Ensure all rooms and public areas meet hygiene and presentation standards.

Inventory & Supplies Management

• Monitor stock levels of cleaning supplies, linen, and other essentials.
• Place orders and track usage to ensure cost-effective operations.

Guest Service

• Respond to guest complaints or special requests promptly and professionally.
• Coordinate with the front office and maintenance departments to address issues.

Health & Safety Compliance

• Ensure all housekeeping staff follow health, hygiene, and safety regulations.
• Conduct regular training and audits for compliance.

Administrative Duties

• Prepare schedules, reports, and logs as required.
• Maintain records of inspections, staff performance, and supply usage

Requirements:

• Proven experience in housekeeping or a similar supervisory role.
• Excellent communication and organizational skills.
• Ability to lead and motivate a team.
• Knowledge of cleaning products, techniques, and safety procedures.
• Attention to detail and strong time management skills.
• High school diploma or equivalent; additional certification in hospitality or housekeeping is a plus.
• 1-2 years of experience in housekeeping, with at least 1 year in a supervisory role.