We seek to hire a suitable candidate to fill this position. Hotel supervisors are in charge of overseeing the day-to-day operations of the hotel. They ensure that all staff members are performing their duties properly and that guests are having a positive experience while staying at the hotel.
- Minimum Qualification: HND
- Experience Level: Mid level
- Experience Length: 3 years
- Ensuring that the hotel is well-maintained by scheduling repairs and maintenance as needed
- Ensuring that guests are satisfied with their experience at the hotel through regular contact with customers
- Supervising the activities of employees at the front desk to ensure that they are greeting guests in a friendly manner and answering any questions they may have regarding hotel policies or services provided
- Reviewing guest complaints, concerns, or issues in order to make decisions about how to best respond to them
- Ensuring that all guests are safe and secure while staying at the hotel
- Minimum academic qualification of an HND in any related discipline
- Minimum of 3 years of proven work experience
- Excellent interpersonal and people skills
- Proficiency in using collaboration and productivity tools
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