Hotel Manager

Responsibilities:
Hotel Operations:

• Oversee and coordinate all hotel departments and services to ensure consistent, high-quality guest experiences.
• Manage staff scheduling, training, and performance across all units.
• Handle guest complaints, feedback, and special requests in a professional manner.
• Ensure compliance with health, safety, and quality standards

Marketing & Brand Promotion:

• Plan and execute marketing campaigns (online and offline) to increase occupancy and revenue.
• Manage the hotel’s social media accounts and online presence.
• Create and promote offers, events, and packages in collaboration with the reservations team.
• Track and analyze marketing performance metrics (reach, engagement, conversion, ROI).
• Maintain and grow relationships with booking platforms (OTAs), travel agents, and corporate clients

Financial & Strategic Management:

• Monitor daily operations, budgets, and expenses.
• Prepare regular reports on performance, revenue, and guest satisfaction.
• Work with management to set occupancy targets, rate strategies, and service upgrades

Requirements:

• Bachelor’s degree or equivalent in Hospitality, Business, Marketing, or related field.
• Minimum of 3–5 years of experience in hotel or hospitality management.
• Knowledge of digital marketing, social media, and online booking platforms.
• Strong leadership, interpersonal, and organizational skills.
• Proficiency with hotel management systems and MS Office.
• Ability to work under pressure and solve problems independently

Preferred Skills:

• Experience with content creation, email marketing, or basic design tools.
• Knowledge of SEO, Google Ads, or social media advertising.
• Background in boutique or lifestyle hotels is a plus