Hotel Manager
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Job summary
A Hotel Manager is responsible for overseeing the daily operations of a hotel, ensuring excellent guest experience, efficient staff management, and overall profitability of the establishment.
Min Qualification:
HND
Experience Level:
Entry level
Experience Length:
2 years
Language Requirement:
English
Working Hours:
Full Time - 9 to 5
Applicant Location:
Port Harcourt & Rivers State, Nigeria
Job descriptions & requirements
Responsibilities:
- Manage day-to-day hotel operations (front desk, housekeeping, food & beverage, etc.).
- Ensure high standards of customer service and guest satisfaction.
- Supervise and coordinate hotel staff and departments.
- Handle guest complaints and resolve issues promptly.
- Monitor budgets, expenses, and revenue performance.
- Develop and implement operational policies and procedures.
- Oversee reservations, occupancy rates, and pricing strategies.
- Ensure compliance with health, safety, and hospitality standards.
- Coordinate marketing and promotional activities.
- Prepare reports for management on hotel performance.
Requirements:
- Bachelor’s degree or HND in Hospitality Management, Business Administration, or related field.
- Proven experience in hotel management or hospitality roles.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Good financial and business management abilities.
- Ability to work under pressure and manage multiple departments.
- Knowledge of hotel management software is an advantage.
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