We are looking to hire a suitable candidate to fill this position.
- Minimum Qualification:Degree
- Experience Level:Mid level
- Experience Length:4 years
- Overseeing personnel, including receptionists, kitchen staff, and office employees.
- Monitoring employee performance and conducting regular evaluations to help improve customer service.
- Collecting payments and maintaining records of budgets, funds, and expenses.
- Resolving issues regarding hotel services, amenities, and policies.
- Organizing activities and assigning responsibilities to employees to ensure productivity.
- Creating and applying a marketing strategy to promote the hotel’s services and amenities.
- Coordinating with external parties, including suppliers, travel agencies, and conference planners.
- Evaluating hotel performance and ensuring compliance with health and safety rules.
- Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
- Inventory Management, Overseeing Routine stock-taking and production of activity reports for the attention of the CEO
- Production of weekly, monthly and annual financial and allied reports
- Coordination of Marketing and Promotion activities of the hotel
- Liaison with industry groups and stakeholders.
- Bachelor’s degree in hospitality, business administration, or a relevant field.
- A minimum of 4 years experience in hotel management or a similar role.
- Strong understanding of hotel management best practices and data entry software.
- Outstanding interpersonal communication and customer service skills.
- Exceptional leadership abilities with great attention to detail.
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