1 month ago

Job Summary

We are looking to hire a suitable candidate to fill this position.

  • Minimum Qualification:Degree
  • Experience Level:Mid level
  • Experience Length:4 years

Job Description/Requirements

Responsibilities:

  • Overseeing personnel, including receptionists, kitchen staff, and office employees.
  • Monitoring employee performance and conducting regular evaluations to help improve customer service.
  • Collecting payments and maintaining records of budgets, funds, and expenses.
  • Resolving issues regarding hotel services, amenities, and policies.
  • Organizing activities and assigning responsibilities to employees to ensure productivity.
  • Creating and applying a marketing strategy to promote the hotel’s services and amenities.
  • Coordinating with external parties, including suppliers, travel agencies, and conference planners.
  • Evaluating hotel performance and ensuring compliance with health and safety rules.
  • Partaking in financial activities, including establishing room rates, setting budgets, and assigning funds to departments.
  • Inventory Management, Overseeing Routine stock-taking and production of activity reports for the attention of the CEO
  • Production of weekly, monthly and annual financial and allied reports
  • Coordination of Marketing and Promotion activities of the hotel
  • Liaison with industry groups and stakeholders.


Requirements:

  • Bachelor’s degree in hospitality, business administration, or a relevant field.
  • A minimum of 4 years experience in hotel management or a similar role.
  • Strong understanding of hotel management best practices and data entry software.
  • Outstanding interpersonal communication and customer service skills.
  • Exceptional leadership abilities with great attention to detail.

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