Hospitality Manager

Responsibilities:

• Carrying out regular inspections of hotel properties and amenities and organizing necessary maintenance 
• Hire qualified personnel when needed
• Implementing and reviewing standards operation procedures to continuously improve of business 
• Proactively seeking opportunities and ways to maximize revenue and develop service delivery 
• Monitoring employee performance and offering regular evaluation meetings designed to improve service
• Setting revenue and guest satisfaction targets and ensuring that these are met.
• Manage budgets and approve expenditures
• Develop and communicate standard operating procedures
• Establish standards for customer service
• Ensure compliance with licensing laws, health and safety and other statutory regulations 
• Deal with contractors and suppliers.

Requirements:

• Experienced in Hospitality 
• 2 - 4 years of working experience
• Minimum academic qualification of a Bachelor's degree in a management related field
• Qualified personnel with experience with developing and management of large facilities like a mall, large scale residential or commercial complexes etc.
• Knowledge of the best practices and procedures for customer service, hospitality management, and hotel operations 
• Understanding of all Hotels management 
• Excellent knowledge of Ms. Office 
• Excellent customers service skills 
• Decision making and problem solving skills
• Good Leadership skills.

Location: Lekki Phase 1, Lagos

Remuneration: NGN 200,000 - 300,000