General Manager
Hospitality Recruitment and Placement Services
Hospitality & Leisure
Job Summary
We are looking for an experienced General Manager to oversee the daily operations of our Fine Dining restaurant as well as provide strategic direction. We are looking for an experienced General Manager to oversee the daily operations of our Fine Dining restaurant as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It is important for the General manager to be involved in all aspects of the restaurant operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The General manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our restuarant’s reputation.
- Minimum Qualification : Degree
- Experience Level : Senior level
- Experience Length : 5 years
Job Description/Requirements
Responsibilities:
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees, etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyze and interpret financial information,n and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the restaurant’s services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information, etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations, etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners, etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Requirements:
- Degree in Business Administration, Hospitality Management, or a relevant field
- 5yrs experience as a fine dining restaurant Manager or relevant role
- Fluency in English; knowledge of other languages is a plus
- Understanding of all restaurant management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and great attention to detail.
- Qualified applicants must live with Lekki Phase 1, Ajah axis
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