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General Manager

Anonymous Employer

Hospitality & Leisure

Hospitality & Hotel NGN 900,000 - 1,200,000
2 months ago

Job Summary

We seek to hire a suitable candidate to fill this position

  • Minimum Qualification: Degree
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Responsibilities:

  • Practice continued cost control through adherence to agreed budgets.
  • Ensure that the Management Team has set targets regarding Sales, Gross Profit, Wastage, etc.
  • Ensure that the Management Team is trained appropriately to the highest standards.
  • Develop standards based on occupancy to control costs to coincide with revenues by the budget.
  • Oversee and control all stocktaking.
  • Personally greet and interact with as many customers as possible, creating a personalized environment within the Hotel.
  • Resolve all guest complaints personally and in absence follow up by telephone or post to ensure guest satisfaction.
  • Develop and maintain a culture of top-class customer care standards.
  • Ensure a good working relationship with all employees and the local community.
  • Hold regular communication meetings with all employees and the Management team.



Requirements:

  • Minimum academic qualification of a Bachelor's degree in any related discipline 
  • Minimum of 5 years of proven work experience
  • Excellent interpersonal and people skills
  • Proficiency in using collaboration and productivity tools


Remuneration: NGN 500,000 - 1,000,000 monthly.



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