New
1 week ago
Skills Required
Basic computer skills Communication Record keeping OrganisationJob Summary
A well organised and customer focused professional responsible for welcoming visitors, managing inquires and ensuring smooth front office operations.the role includes handling calls,directing clients, maintaining records and providing administrative support while representing the organisation with professionalism, courtesy and efficiency.
- Minimum Qualification : High School (S.S.C.E)
- Experience Level : No Experience
- Experience Length : No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Greet and welcome visitors, ensure they sign in, and direct them to the appropriate person or department.
- Answer and direct phone calls, screen and forward emails, and handle inquiries.
- Manage calendars and schedule appointments and meetings for staff.
- Handle incoming and outgoing mail, manage data entry, filing, and other clerical tasks.
- Maintain a clean, organized, and professional reception area and monitor office supplies.
- Monitor visitor access and ensure security procedures are followed.
- Address and resolve customer or visitor complaints and issues in a professional manner.
Requirements:
- Excellent verbal and written communication skills
- Strong customer service and interpersonal skills
- Professional appearance and demeanor
- Strong organizational and multitasking abilities
- Ability to work independently and as part of a team
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