Front Desk Officer

Responsibilities:

• Greet and welcome visitors courteously and professionally.
• Answer, screen, and direct phone calls promptly.
• Manage the reception area to ensure it is tidy and presentable.
• Receive and sort daily mail, deliveries, and courier packages.
• Maintain visitor logs and ensure compliance with security procedures.
• Provide accurate information to clients, staff, and the public.
• Schedule and confirm appointments or meetings when necessary.
• Assist with administrative tasks such as filing, photocopying, and data entry.
• Monitor office supplies and coordinate with the admin team for replenishment.
• Support other departments with clerical and organisational tasks as needed.

Requirements:

• 0-1 year experience
• Minimum of OND
• Strong verbal and written communication skills. 
• Excellent interpersonal and customer service abilities. 
• Good organisational and multitasking skills. 
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook). 
• Attention to detail and high level of accuracy. 
• Ability to remain calm and professional under pressure. 
• Problem-solving skills and the ability to handle complaints politely. 
• Basic administrative and clerical knowledge. 
• Time management skills.  
• Positive attitude 
• Reliability and a professional appearance.