Food & Beverage Supervisor

Responsibilities:

• Oversee daily F&B operations including restaurant, lounge, bar, and room service.
• Supervise service staff, ensuring high standards of customer service and cleanliness.
• Develop and execute marketing strategies and promotions to boost traffic and sales, especially in the lounge and bar.
• Work closely with management to plan and host events that attract target audiences.
• Monitor food and beverage stock levels; assist in ordering and inventory control.
• Implement portion control and costing systems to ensure profitability and minimize waste.
• Assist in menu planning, food tasting, and collaboration with the kitchen team.
• Train and motivate staff on service standards, upselling, hygiene, and guest interaction.
• Ensure compliance with health, safety, and hygiene regulations.
• Handle customer complaints professionally and promptly.
• Generate daily sales and performance reports for management review.

Requirements:

• Proven experience as an F&B Supervisor or similar role in a hotel or restaurant.
• Strong understanding of food portioning, menu costing, and pricing strategy.
• Marketing knowledge with a creative mindset to develop promotions, attract patrons, and improve lounge visibility.
• Excellent leadership and communication skills.
• Ability to multitask and work under pressure.
• Tech-savvy with familiarity with using POS systems and basic reporting tools.
• Flexible with schedule, including evenings, weekends, and holidays as needed.
• Degree or diploma in Hospitality Management, Marketing, or related field.
• Experience organizing social or promotional events in hospitality.
• Social media marketing or community engagement background is a plus.