Business Manager

Responsibiliities:

Operations & Coordination:

• Coordinate daily operational tasks across all business units.
• Track assignments, deadlines, and deliverables to ensure execution.
• Follow up on pending tasks and ensure timely completion.
• Support process improvement and operational structure.

Administrative & Documentation Support:

• Assist with the preparation, organization, and filing of business documents.
• Maintain records for recruitment, onboarding, and compliance processes.
• Support internal reporting and task documentation.

Recruitment & HR Support (Kemstin):

• Support recruitment coordination for clients and agencies.
• Track candidate applications and recruitment processes.
• Assist with onboarding documentation and follow-ups.

Client & Customer Support:

• Assist with client communication and follow-ups.
• Support customer and reader engagement for Thryvelog.
• Escalate issues appropriately and maintain professionalism.

Social Media & Brand Support:

• Support basic social media posting and coordination across brands.
• Assist with content scheduling and follow-up.
• Coordinate simple marketing or promotional activities.

Founder Support:

• Provide daily operational support to the Founder.
• Assist with planning, reminders, and execution of tasks.
• Maintain confidentiality and professionalism at all times.

Requirements:

• 1–3 years of experience in operations, administration, coordination, or business support roles.
• Experience working remotely or independently is an added advantage.
• Experience supporting multiple projects or business units is an advantage.
• Strong organizational and task management skills.
• Ability to manage multiple responsibilities simultaneously.
• Excellent follow-up and attention to detail.
• Good written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Comfortable using digital tools, including: Google Workspace / Microsoft Office, WhatsApp, and email for work communication, Basic social media tools (Instagram, scheduling tools are a plus).
• Remote Work Requirements: Reliable internet connection, Availability during agreed working hours, Ability to communicate clearly and consistently in a remote setting, Strong sense of accountability and time management.