Responsibilities:

Strategic Leadership & Business Growth:

Develop and execute business strategies to drive sustainable growth and profitability.
Identify new market opportunities, emerging trends, and expansion opportunities.
Translate executive leadership goals into actionable operational plans.
Lead initiatives that strengthen market presence and competitive advantage.

Business Development & Market Expansion:

Drive business growth through strategic partnerships and commercial initiatives.
Build and maintain strong relationships with suppliers, partners, and stakeholders.
Explore and implement new business opportunities and revenue streams.
Develop and oversee sales and distribution strategies across business channels.

Operations & Commercial Management:

Oversee day-to-day business operations to ensure efficiency and effectiveness.
Monitor inventory, pricing, and margin performance across business units.
Improve operational processes while maintaining quality service delivery and customer satisfaction.
Lead demand forecasting and sales planning activities.

Financial Management & Profitability:

Develop and manage budgets, financial forecasts, and operational plans.
Monitor business performance and implement strategies to achieve revenue and profit targets.
Ensure accountability and transparency in financial and commercial activities.
Prepare regular business performance reports for executive management.

Innovation & Business Diversification:

Identify innovative business solutions, products, and market opportunities.
Support the development of new business lines and expansion initiatives.
Utilize customer insights and business analytics to improve decision-making and performance.

Leadership & Team Management:

Lead, mentor, and develop high-performing teams across multiple departments.
Foster a collaborative and performance-driven work culture.
Work closely with Sales, Marketing, Operations, and Finance teams to achieve business goals.
Represent the organization in engagements with key external stakeholders and partners.

Requirements:

Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
An MBA or postgraduate qualification is an added advantage.
Minimum of 8 years progressive leadership experience in business management, retail, technology, consumer goods, or related industries.
Proven experience driving revenue growth and managing business operations successfully.
Strong understanding of market trends, business strategy, and commercial operations.
Experience leading and managing cross-functional teams.
Strong analytical, negotiation, and decision-making skills.
Proficiency in business tools, reporting systems, CRM platforms, and data analysis tools is an added advantage.
Strategic Thinking & Execution
Commercial and Financial Acumen
Leadership & Team Management
Business Development & Negotiation Skills
Analytical & Data-Driven Decision Making
Problem-Solving & Innovation
Strong Communication & Stakeholder Management Skills
Adaptability and Result Orientation

Benefits:

Head of Business

Whip-Smart Service Providers Limited