Customer service & support Jobs in Nigeria
Customer Service & Support Jobs in Nigeria
The customer service & support job market currently offers 162 available jobs, indicating a moderate demand for professionals in this field. Among the most common roles are Customer Service Representative, Customer Service Officer, and Front Desk Officer, reflecting key positions within this sector. The majority of opportunities are concentrated in cities like Lagos, showcasing a vibrant employment landscape for job seekers.
Salary & Benefits
Salaries for customer service & support positions predominantly fall within the NGN 70,000 - 150,000 band, reflecting the typical remuneration for such roles. However, opportunities for senior roles can reach as high as the NGN 250,000 - 400,000 band. It's common for positions in this industry to come with benefits such as health insurance, retirement plans, and periodic bonuses, aligned with the standards of the local job market.
Skills & Experience
A degree is the most common requirement for customer service & support positions, with a HND also accepted by some employers. Essential soft skills include communication, problem-solving, and attention to detail. Generally, most jobs require an experience level of 2 years. Entry-level roles are prevalent, indicated by the high percentage of listings at the entry level.
Key Responsibilities & Tasks
Typical responsibilities for junior customer service & support roles include responding to customer queries and inquiries efficiently and courteously. These roles require consistent interaction with customers to resolve issues and provide support. Senior roles may involve managing customer service teams, developing customer service strategies, and analysing feedback to improve service quality. Such positions demand a higher level of expertise and leadership to ensure customer satisfaction and operational efficiency.
Industries & Companies
The top industries actively recruiting include hospitality & hotel (16% of listings), retail, fashion & FMCG (14%), and healthcare (10%). Leading employers like R & R, Kenex Konsults International, and E-direct are notable for their active recruitment efforts. The hospitality & hotel sector is notably dominant, indicating a focused recruitment drive in this area.
Jade Allen Consulting
Customer Service & Support
1 month ago
Our renewable energy client is seeking a customer-focused and proactive Customer Service Representative to serve as the first point of contact for customers. This role is key to delivering a positive customer experience while supporting the company's mission to provide clean, reliable energy solutions.
Inspiresia Media
Customer Service & Support
1 month ago
We are seeking a Techy and personable Female Customer Relations Executive to join our team at Ellas Place. This individual will serve as the first point of contact for our clients, ensuring an exceptional customer experience while also managing essential administrative and operational tasks to keep our salon, gym, & spa running smoothly.
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Gabtar Investment Ltd
Customer Service & Support
1 month ago
The Customer Service Representative is responsible for providing excellent service to customers by responding to inquiries, resolving complaints, and ensuring a positive customer experience. The role involves effective communication, problem-solving, and maintaining strong customer relationships while representing the company professionally.
Yeson Management Co. Ltd
Customer Service & Support
1 month ago
We are a technologically advanced and strong Chinese tissue manufacturing company and are now recruiting several Chinese translators who are fluent in Chinese and Nigerian English.
De-Future Elite Technology
Customer Service & Support
1 month ago
We are looking for a friendly and reliable Customer Service Representative to join our team. In this role, you will assist customers by answering their questions, closing sales, resolving issues, and providing excellent support to ensure a positive experience.
Lead Enterprise Support Company
Customer Service & Support
1 month ago
A reputable HMO company located at Alausa Lagos is seeking a proactive, customer-focused, and highly professional Call Center Agent to join its Client Service team. The ideal candidate will be responsible for handling inbound and outbound customer interactions, resolving enquiries, and coordinating healthcare service requests.
Inspired Apparel
Customer Service & Support
1 month ago
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.
IQI Technology LTD
Customer Service & Support
1 month ago
We are looking for a Telesales Marketer to help contact potential and existing customers via phone to promote products or services and secure sales. The role is strictly physical in our contact centre in Ibadan, full-time and not remote.
Kenex Konsults International
Customer Service & Support
1 month ago
We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as the first point of contact for customers. The ideal candidate will be responsible for handling inquiries, resolving complaints, providing product or service information, and ensuring a positive customer experience.
Main Service Logistics
Customer Service & Support
1 month ago
Main Service Logistics is seeking a proactive and customer-focused Customer Service Representative to join our Onitsha Main Market Branch. The ideal candidate will be responsible for managing customer inquiries, processing orders, resolving complaints, and maintaining strong customer relationships through excellent communication .
Shade International Entertainment Limited
Customer Service & Support
1 month ago
Bright young candidates to join our Call Center team to handle inbound/outbound calls in shift , who loves talking and engaging with people with an aim to grow in the customer care field by taking larger responsibilities in the future. You have OND or similar qualification, fluent in English.
1 month ago
A Sales Associate is responsible for driving sales by engaging customers, processing orders, and showing good knowledge of the products being sold.
Homelight Properties Limited
Customer Service & Support
1 month ago
The Customer Service Officer will oversee all customer interactions in the branch, ensuring client satisfaction, timely resolution of complaints, smooth communication flow, and efficient service delivery.
HDT Nigeria Limited
Customer Service & Support
1 month ago
The Graduate Trainee will participate in a structured training program designed to provide exposure to various aspects of the organization's operations. The trainee will learn company processes, develop technical and professional skills, and contribute to departmental projects while receiving mentorship and guidance
Twins Clinic and Hospital
Customer Service & Support
1 month ago
Looking for a female with good temperament, polite and with a good command of spoken English. She should also have basic computer and IT skills.
R & R
Customer Service & Support
1 month ago
An experienced female customer service representative is needed
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