Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 156 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A HND is the most common requirement for customer service positions, with degree also accepted. Core soft skills include communication and interpersonal skills, essential for effective communication and issue resolution within the role. Most roles ask for 1 year of experience, with some requiring 2 years. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and IT & Telecoms. Companies like E-direct are particularly notable in their recruitment efforts, contributing to the field's dynamic landscape. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Marhaba Auctions Ltd
Customer Service & Support
2 days ago
Serve as the first point of contact for walk-in visitors, phone calls, and online inquiries. Provide helpful information, schedule appointments, route qualified leads to Sales, handle initial complaints, and maintain a professional, welcoming customer experience.
Familyfun Concept LTD
Customer Service & Support
2 days ago
We are seeking an experienced and results-driven Retail Sales Manager to grow and manage our products across supermarkets and major retail outlets.
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Ify Klozet & Fashion
Customer Service & Support
1 week ago
We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.
Powell Homes and Shelters Limited
Customer Service & Support
2 weeks ago
We are looking for a smart, friendly, and organized Front Desk Officer who will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support.
Mountain Investment & Securities Ltd
Customer Service & Support
1 week ago
The customer service officer serves as the primary point of contact for clients, providing timely and professional assistance in all areas of stockbroking and investment services. The role is responsible for ensuring client satisfaction through efficient handling of account inquiries, trade-related requests, documentation, and issue resolution ...
2 weeks ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Anonymous Employer
Customer Service & Support
2 weeks ago
We are looking for someone with interpersonal skills who is passionate about delivering exceptional customer experiences. The successful candidate will receive on-the-job training and will be responsible for handling customer inquiries, resolving issues, supporting sales activities, and ensuring customers have a positive experience with the com ...
Dunni Essentials
Customer Service & Support
4 weeks ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Jobberman (Third Party Recruitment)
Customer Service & Support
1 month ago
The front desk executive serves as the first point of contact for all visitors, customers, partners, employees, and stakeholders interacting with Telairvision. The role is responsible for delivering a world-class customer and visitor experience by ensuring professional reception services, efficient administrative support, and exceptional custo ...
FnV Lifestyle
Customer Service & Support
2 months ago
FnV Lifestyle is a health lifestyle brand that helps Nigerian families eat better one meal at a time. We make fresh fruits and vegetables convenient: washed, cut, and ready for your kitchen. Our flagship channel is owned kiosks near major supermarkets in Port Harcourt, supported by home delivery, subscriptions, and B2B catering. We are pre- ...
Vin Logistic Service
Customer Service & Support
2 months ago
We are seeking an experienced female customer service officer who will act as the first point of contact for customers while taking ownership of client relationships and service delivery. This role requires more than traditional customer service. We are looking for someone with a partnership mindset, someone who treats the business with the sa ...
Philinnovation
Customer Service & Support
Yesterday
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Skysenx Limited
Customer Service & Support
Yesterday
Provides excellent customer support by handling enquiries, resolving complaints, managing customer requests, and maintaining positive relationships while ensuring a high level of customer satisfaction.
Elevare Human Solutions Ltd
Customer Service & Support
Yesterday
Elevare Human Solutions Ltd is looking for a Travel/Tour Agent to join our client's team in one its Hospitality branches across Nigeria.
Gobet247
Customer Service & Support
2 days ago
GoBet247 is seeking a Customer Service Supervisor with strong experience in sports betting/iGaming, particularly in Risk & Fraud Management and Quality Assurance. The successful candidate will supervise the customer service team, manage escalations, and monitor service quality.
Whip-Smart Service Providers Limited
Customer Service & Support
2 days ago
The Content Creator & Social Media Manager will be responsible for creating engaging content, managing social media platforms, growing online communities, and driving brand visibility through strategic digital marketing initiatives. The ideal candidate should be passionate about storytelling, social media trends, and renewable energy.
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