Full time Customer Service & Support Jobs in Nigeria
The customer service & support sector currently offers 159 job vacancies, reflecting a steady demand for professionals in this field. Roles such as Customer Service Representative, Customer Service Officer, and Field & Van Sales Representative highlight the types of positions available. Opportunities are predominantly in Lagos, with some remote positions also available, indicating a flexible working environment for some roles.
Salary & benefits
Among roles that advertise a salary, typical pay ranges from NGN 70,000 to NGN 150,000 per month. Senior roles can earn upwards of NGN 250,000, providing a solid incentive for experienced professionals. Common benefits often include healthcare packages, training opportunities, and career advancement support, which are valued in customer service roles.
Skills & experience
A degree is the most common requirement for customer service positions, with OND also accepted. Most roles ask for 2 years of experience, with some requiring 1 year. The majority of job openings are at entry level, emphasizing entry opportunities for newcomers.
Key responsibilities & tasks
Junior roles typically involve handling customer inquiries, resolving complaints, and providing general support. These positions require strong interpersonal skills to maintain customer satisfaction. In contrast, senior roles are responsible for developing strategies to improve customer service processes, overseeing junior staff, and handling escalated issues, reflecting a leadership focus in more advanced positions.
Industries & companies
The top industries actively recruiting include retail, fashion & FMCG, hospitality & hotel, and shipping & logistics. The distribution of openings across various industries suggests a diverse job market for customer service and support professionals.
Super Global Consulting
Customer Service & Support
6 days ago
We are looking for a friendly, patient, and customer-focused Customer Service Representative to serve as the first point of contact for customers, respond to enquiries, resolve complaints, and ensure a positive customer experience.
Cakes and Cream
Customer Service & Support
2 weeks ago
We are looking for a customer-oriented representative. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
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Anonymous Employer
Customer Service & Support
3 weeks ago
The Client Service Lead is the operational owner of the end-to-end client journey and front desk operations at our company. This role ensures a premium client experience from initial enquiry to post-service follow-up, while leading the front desk team, maintaining operational excellence, ensuring accurate reporting, and driving client satisfact ...
4 weeks ago
We are seeking an experienced CRM Specialist to manage and optimise customer engagement, retention and lifecycle marketing initiatives. The ideal candidate will have strong hands-on experience working with CRM tools and a solid understanding of the sports betting/online gaming industry.
Bioharb Global Limited
Customer Service & Support
4 weeks ago
The Customer Experience Representative is responsible for ensuring that every Bioharb customer receives professional, respectful and timely support after interacting with or purchasing from the brand.
Bioharb Global Limited
Customer Service & Support
1 month ago
Bioharb Global is seeking an experienced Head Customer Experience to build, lead and continuously improve our customer-service and customer-experience function. Bioharb already operates at a significant DTC scale, but we are now establishing a dedicated Customer Experience department separate from Sales. The successful candidate will be respon ...
1 month ago
We are seeking a Collection Officer to fill this role
Tres-Azul Integrated Services Limited
Customer Service & Support
1 month ago
We are hiring focused and reliable individuals to join our global gaming operations team. Successful candidates must be disciplined, responsive, and consistent to ensure client satisfaction and be ready to learn and improve daily. We are seeking disciplined and detail-oriented individuals to join our gaming operations team.
2 months ago
Licensed by the Nigerian Securities & Exchange Commission and the Nigerian Stock Exchange, this fully operational investment bank and securities trading firm is looking for a knowledgeable and eloquent client relations officer to oversee our client interactions and service touchpoints. You will serve as our clients’ main advocate, making sure t ...
Dunni Essentials
Customer Service & Support
2 months ago
We are looking for a friendly, smart, and customer-focused customer support & store assistant to join our team in Ikeja. The ideal candidate should enjoy interacting with customers, have a positive attitude, and be passionate about delivering excellent service while achieving sales targets.
Luxury Luchy Wears
Customer Service & Support
Today
The Customer Service Representative (CSR) is the first point of contact between the company and its customers. The role is responsible for handling inquiries, resolving complaints, and ensuring excellent customer satisfaction while representing the company’s brand professionally.
Capinta Consult Limited
Customer Service & Support
Yesterday
The Laundry Attendant will be responsible for washing, drying, ironing, folding, and properly arranging clothes, linens, and other laundry items.
Yesterday
We are looking to hire a customer service officer to join our team
Fraud Answers Consulting
Customer Service & Support
2 days ago
A licensed microfinance bank in Kaduna is seeking a responsible, numerate and customer-focused individual to serve as a Temporary Teller. The successful candidate will be responsible for processing customer cash and authorised transactions accurately and securely, maintaining proper records, balancing assigned cash and complying with approved opera
Super Global Consulting
Customer Service & Support
4 days ago
The Customer Support Specialist will provide timely and effective support to customers, troubleshoot basic issues, handle complaints, and ensure customer concerns are resolved professionally.
Study with FM
Customer Service & Support
5 days ago
We are seeking an experienced Admissions & Study Abroad Counsellor to join our team. The successful candidate will be responsible for counselling prospective students on suitable study opportunities, particularly across the UK and European markets, and managing their applications through the admissions process.
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