Contract Customer Service & Support Jobs in Nigeria
Customer service & support contract jobs offer a focused range of opportunities, with 8 current job vacancies available. The market includes roles like BPO Team Lead and Call Center Representative, providing a variety of positions for those interested in this field. Additionally, there are many hybrid or remote opportunities, allowing for flexible work arrangements.
Salary & benefits
The information here reflects customer service & support roles more broadly. Among roles that advertise a salary, typical pay ranges from NGN 250,000 to NGN 400,000 per month. Senior roles can earn upwards of NGN 400,000. Common benefits in this field often include health coverage, paid leave, and the potential for performance bonuses, reflecting industry standards.
Skills & experience
The information here reflects customer service & support roles more broadly. A degree is the most common requirement, with diploma also accepted. Essential soft skills include communication and interpersonal skills, and effective teamwork. Most roles ask for 5 years of experience, with some requiring 2 years. Roles are mostly at entry level, with select opportunities at senior level.
Key responsibilities & tasks
Junior roles typically involve handling customer queries and ensuring a high level of customer satisfaction. These positions may also include data entry and maintaining customer records. Senior roles are responsible for overseeing customer service operations, developing strategies to resolve complex issues, and managing small teams to improve service delivery.
Industries & companies
The top industries actively recruiting include IT & Telecoms and banking, finance & insurance. Among the active companies, E-direct appears to be a significant employer in this field. The recruitment landscape shows a balanced outreach across different employers, indicating a healthy demand for customer service & support roles.
LP & Engineering
Customer Service & Support
1 week ago
The Organization Representative will act as an independent representative of eZine Learning within an assigned organization or professional community. Representatives will educate leaders and members about Ezine Learning’s services and benefits, facilitate user registrations, support onboarding, and help members make effective use of the platform.
LP & Engineering
Customer Service & Support
1 week ago
The Campus Representative will act as an independent brand ambassador for eZine Learning within an assigned campus or educational community. Representatives will introduce students, staff, and community members to Ezine Learning, explain its features and benefits, encourage new-user registrations, and support users with the platform.
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HrmOffice Limited
Customer Service & Support
1 week ago
We are seeking a professional and customer-focused Customer Support Officer to provide supplier support through phone calls, email, and other communication channels, while assisting with supplier registration, documentation review, renewals, product code requests, and related enquiries.
Interra Networks Ltd
Customer Service & Support
2 weeks ago
We are looking for a Call Center Representative who will be a liaison between our company and its customers. In this role, you will be responsible for handling inbound and outbound calls professionally, resolving customer issues and inquiries, and fostering strong relationships with customers while professionally representing our company.
Zig Career Solutions
Customer Service & Support
3 weeks ago
We're hiring a Customer Service & Dispute Resolution Manager to own the customer experience end-to-end - from day-to-day support to resolving escalations and disputes. You'll build the team, tools, and processes needed to deliver a fast, fair, and consistent experience as volume grows.
1 month ago
We are seeking an experienced and results-driven BPO Team Lead to lead a team of Customer Support Representatives. The successful candidate will be responsible for driving team performance, ensuring exceptional customer experiences, coaching agents, and meeting client service level expectations.
RightCom Technologies
Customer Service & Support
1 month ago
We are looking for a detail-oriented Customer Success Agent to support our clients' ComplianceReviews team. The Compliance Reviews team is responsible for reviewing businesses that are getting onboarded on or already operating to ensure they meet regulatory requirements and comply with our client's Acceptable Use Policy.
Business Consulting Hub
Customer Service & Support
1 month ago
Remote project role for an experienced Zoho CRM, Make.com and Google Ads automation specialist to audit and fix lead capture, CRM workflows, offline conversions and Enhanced Conversions for Leads. Ongoing automation work may be available for the right candidate.
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