S

Technician

Solarvy

Customer Service & Support

3 days ago
Easy apply

Job summary

The Technician is responsible for providing technical support for installation, configuration, testing, commissioning, maintenance and repair of solar power systems and related equipment supplied or recommended by Solarvy. The role ensures that every assessment result provided by solarvy is properly explained for the customer.

Min Qualification: OND Experience Level: Entry level Experience Length: 2 years Language Requirement: English Work Type: Contract & Temporary Working Hours: 8 to 5 Applicant Location: Remote

Job descriptions & requirements

Responsibilities:

  • Assess customers' electrical loads, energy consumption and power requirements
  • Identify installation requirements, potential technical challenges and materials needed.
  • Provide technical recommendations to the Operations Manager and relevant team members.
  • Respond to customer complaints requiring technical intervention.
  • Provide after-sales technical support and document maintenance activities.
  • Prepare site assessment reports and installation reports.
  • Document faults, repairs, maintenance activities and outstanding technical issues.
  • Provide accurate technical information to support quotations and project planning.


Requirements:

  • OND in Electrical/Electronic Engineering, Electrical Installation, Renewable Energy Technology or a related discipline.Relevant technical or vocational certification in solar photovoltaic (PV) installation is an advantage.
  • Minimum of 2–4 years' practical experience in solar installation, electrical works or renewable energy systems.
  • Demonstrable experience installing and troubleshooting solar panels, inverters and battery systems.
  • Knowledge of electrical wiring, circuit protection, earthing and basic electrical measurements.
  • Ability to interpret electrical diagrams, technical specifications and equipment manuals.
  • Experience with hybrid, off-grid and grid-connected solar systems is an advantage.
  • Strong practical electrical and solar installation skills.
  • Ability to diagnose and resolve technical problems.
  • Knowledge of different inverter and battery technologies.
  • Ability to use electrical testing instruments and installation tools.
  • Attention to detail and commitment to safety.
  • Good communication and customer-handling skills.
  • Ability to work independently and as part of a team.
  • Good documentation and reporting skills.
  • Willingness to travel to customer locations and work in the field.

Important safety tips

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