Customer Service & Support Jobs in Lagos

We are seeking a friendly, customer-focused, and sales-driven Shop Operator to join our hospitality team. As a Shop Operator, you will be responsible for providing exceptional customer service, managing daily sales operations, and maintaining a high level of store presentation and merchandising

We are looking for a proactive, creative, and customer-focused individual to handle both customer relations and marketing for our new premium coffee shop opening in Lekki Phase 1. The ideal candidate will engage with guests, resolve issues professionally, grow our online presence, and support the General Manager with marketing initiatives.

The Spa Administrative Officer supports smooth daily spa operations and skincare production. The role combines client care, administration, and procurement responsibilities to ensure efficient service delivery and uphold the brand’s standards.

The Front Desk Supervisor oversees daily front office operations, ensures excellent guest service, supports the front desk team, and maintains smooth check-in and check-out procedures.

A professional and customer-focused Receptionist responsible for handling front desk operations, assisting guests, managing reservations, and ensuring smooth day-to-day hotel reception activities.

You are the first point of contact for guests, providing a welcoming and efficient experience at the front desk. The receptionist handles guest check-in and check-out, manages reservations, answers inquiries, and assists with various guest requests throughout their stay. This role is crucial in creating a positive first impression and ensuring smoo

You will be the first voice of Milestone Boutique Apartments, ensuring every call and enquiry is handled with warmth, professionalism and care. You will provide service that reflects Milestone Boutique Apartment's crafted approach to hospitality and creates a seamless experience for our guests.

We are seeking a Customer Experience Supervisor to join our team

The Customer Service Representative is responsible for providing exceptional support to customers through prompt responses, accurate information, and effective problem resolution. This role ensures customer satisfaction by maintaining a positive, helpful, and professional attitude during all interactions.

The Hostess is the first point of contact for guests and plays a crucial role in creating a memorable dining experience. She is responsible for providing a warm welcome, managing reservations, coordinating seating, and maintaining an atmosphere that reflects the restaurant’s luxury standards. The ideal candidate is well-spoken, & customer-focused.

Restaurant Managers handle customer complaints, maintain a clean and welcoming environment, manage budgets, track sales, and ensure the restaurant meets its financial goals.

We seek to hire a Customer Service Representative to help provide exceptional customer service through various channels, including phone, email, and chat. The ideal candidate will efficiently handle customer inquiries, complaints, and requests in a timely and professional manner. Process orders, manage reservations, and provide accurate information

As a Customer Relations Officer, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help troubleshoot any problems that may arise with our machines. You will also learn the ins and outs of our Wash, Dry, Fold laundry process.

We are seeking an experienced and empathetic Customer Support Manager to lead our support team, optimize customer experience, and develop scalable processes for resolving issues efficiently. This role will ensure our users feel heard, supported, and satisfied—across phone, WhatsApp, email, and platform chat.

The Front Desk Manager at Mods Salon is responsible for overseeing the daily operations of the reception and customer service functions. This role ensures that every client receives a warm, professional, and memorable experience from the moment they make an inquiry to the completion of their service.

We are seeking a smart, professional, and dynamic Front Office Staff member to join our guest relations and reception team. The ideal candidate will have a strong background in customer service, a keen eye for detail, and proficiency in using hotel management software such as Opera Property Management System (PMS).