Front-Desk Manager
Body Refinement
Customer Service & Support
Job Summary
The Front Desk Manager at Mods Salon is responsible for overseeing the daily operations of the reception and customer service functions. This role ensures that every client receives a warm, professional, and memorable experience from the moment they make an inquiry to the completion of their service.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greet clients warmly and create a welcoming atmosphere
- Manage appointment scheduling and maintain an organized booking system
- Answer phone calls, respond to inquiries, and handle emails professionally
- Handle client check-ins, check-outs, and payments efficiently
- Address clients' concerns and ensure a high level of satisfaction
- Coordinate with stylists and other staff to ensure seamless service delivery
- Provide general administrative support as required
Requirements:
- Minimum of a B.Sc. qualification.
- Minimum of 1-year previous experience in a similar role
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