Virtual Assistant
BraidsandWigs
Admin & Office
Job Summary
We're seeking a proactive and tech-savvy Virtual Assistant with a strong background in administrative support and extensive hands-on experience utilizing AI tools and automation platforms. This role requires someone highly organized, comfortable with digital systems, and able to support business operations efficiently while using AI.
- Minimum Qualification : Degree
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities
- Provide daily administrative support, including scheduling, calendar coordination, inbox management, and document organisation.
- Leverage AI tools (ChatGPT, Copy.ai, Google Workspace, etc.) to draft responses, write updates, and prepare simple reports.
- Support customer communication across digital channels, responding to DMs, comments, and enquiries in a professional tone.
- Use project management and workflow platforms (ClickUp, Notion, or Trello) to organise tasks and maintain smooth operations.
- Conduct light online research to support marketing and client-related projects.
- Assist with content scheduling, tracking feedback, and maintaining digital files or SOPs.
- Ensure accuracy, discretion, and consistency across all client and team communications.
- Assist with research, reporting, and other support tasks as needed
Requirements:
- Minimum of 2 years of experience as a Virtual Assistant - Administrative
- Proven ability to use AI tools to improve productivity and automate tasks
- Strong proficiency with Google Workspace (Docs, Sheets, Calendar, Gmail)
- Project management tools (Notion, ClickUp, Trello, or similar)
- Workflow automation (Zapier, Make.com, Airtable)
- Canva, ChatGPT, and other productivity platforms
- Microsoft suite (Word doc, Excel, PowerPoint, Outlook)
- Exceptional communication skills – both written and verbal
- High level of initiative, reliability, and attention to detail
- Ability to work independently, manage multiple tasks, and meet deadlines.
- Administrative support & organization
- Task management
- Tech-Savviness & Problem Solving
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