Travel and Tours Specialist

Responsibilities:

• Determining clients' needs and suggesting suitable travel packages.
• Organizing travels from beginning to end, including tickets, accommodation, and transportation.
• Supplying travelers with pertinent information and useful travel/holiday materials.
• Promote sales & profit goals.
• Research, explore, and study different travel destination options.
• Research destination and travel prices, customs, weather conditions, reviews, etc.
• Research and study clients’ specifications and wishes.
• Plan and sell transportation, accommodations, insurance, and other travel services.
• Cooperate with clients to determine their needs and advise them of appropriate destinations, modes of transportation, travel dates, costs, and accommodations.
• Provide relevant information, brochures, and publications (guides, local customs, maps, regulations, events, etc.) to travelers.
• Book transportation, make hotel reservations, and collect payment/fees.
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
• Deal with occurring travel problems, complaints, or refunds.
• Attend travel seminars to remain updated with tourism trends.
• Enter data into our software and maintain client files.
• Maintain relationships with key persons.
• Network with tour operators.
• Maintain statistical and financial records.
• Meet profit and sales targets.

Requirements:

• Minimum of Bachelor's degree in Hospitality, Travel, Tourism, Business or a similar relevant field.
• Minimum of 2 years of experience as a Travel Agent or similar role.
• Knowledgeable about travel, tourism, offers & trends.
  
• Good knowledge of travel software.
• Good sales and presentation skills
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.

Remuneration: NGN100,000.00 - 300,000.00 per month

Location: Lekki Phase 1, Lagos (Hybrid)