Training Center Administrator

Responsibilities:

• Oversee the daily administrative functions of the training centre to ensure smooth and efficient operations.
• Serve as the first point of contact for training-related inquiries, providing timely and professional support.
• Maintain up-to-date documentation in line with internal policies and external regulatory requirements.
• Monitor and manage the training centre’s calendar, ensuring all stakeholders are informed of upcoming sessions and changes.
• Coordinate, schedule, and manage internal and external training sessions, workshops, and assessments.
• Support trainers by preparing materials, managing training equipment, and handling participant logistics.
• Organise training and capacity development sessions for in-house staff in coordination with HR or management.
• Ensure training rooms are properly set up, functional, clean, and maintained for each session.
• Manage inventory, procurement, and maintenance of training materials, tools, and equipment.
• Handle logistics for all training events, including transport, catering, venue arrangements, and accommodation itineraries for facilitators or participants as needed.
• Prepare, invigilate, and oversee examination sessions in line with regulatory standards.
• Maintain accurate exam records, monitor attendance, and track certification statuses.
• Dispatch exam records, certificates, and official training documentation to appropriate stakeholders or regulatory bodies.
• Communicate with clients and training partners regarding training schedules, exam dates, venue availability, and other logistics.
• Send formal quotations to clients and follow up as necessary for confirmation and feedback.
• Coordinate the training operations and schedules of external clients and strategic partners.
• Upload and manage all courses on the centre’s learning management system (LMS) or digital platforms.
• Ensure website and digital training platforms are current, functional, and user-friendly.
• Provide basic IT support for virtual and on-site training sessions, including setup of digital tools and troubleshooting
• Maintain comprehensive trainee records, including registration, attendance, feedback, and certification history.
• Assist in compliance audits, accreditation processes, and inspections from regulatory authorities.
• Generate regular reports on training performance, feedback, enrollment, and completion rates.
• Provide support before, during, and after training sessions to ensure seamless delivery.
• Monitor training-related budgets and expenses, ensuring cost-effective resource management.
• Handle all other training and administrative tasks as may be assigned by management.
• Work assignment to the company and our sister companies (Asset Matrix Energy Services Limited, Asset Matrix Instrumentation, Automation and Control Systems and Services Limited, OscarPrestz Global Ventures Ltd, Vethan Concepts Limited, Perfect Events and Entertainment Ltd)
• Stewarding the Management of all Companies' Websites, E-commerce Sites, Social Media platforms, etc.
• Working closely with other staff, such as marketing managers, Software Developer (internally and externally), systems analysts and sales and marketing professionals
• Developing flowcharts, layouts and documentation to identify requirements and solutions
• Communicating design ideas and prototypes to developers
• Proposing and sketching out a range of visual concepts, both on paper and using software applications and translating ideas into wireframes, prototypes
• Identifying areas for improvement and redesigning websites to make them more responsive
• Ensuring that all colleagues in the organisation have an understanding of UX design practices.
• Integrate existing software products and get incompatible platforms to work together
• Ensuring all Companies' Digital Platforms are updated with the latest features
• Continually updating technical knowledge and skills by attending in-house and external courses, reading manuals and accessing new applications.
• Stewarding and reviewing other staff activities with respect to daily upload on company e-commerce sites and ensuring daily, weekly and monthly targets are met.
• Pro-actively and regularly updating platform materials as products, services, and offerings change - and auditing content to be in line with the company’s goals and strategies
• Reviewing digital platforms' content performance and adjusting accordingly.
• Designing and promoting visual content for our various social media platforms and monitoring engagement (e.g. comments and shares).
• Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms.
• Managing and growing brand presence on various social media platforms.
• Monitoring social media and company website metrics.
• Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
• Creating and distributing marketing copy to advertise our company and products.
• Editing and proofreading written pieces before publication.
• Conducting keyword research and using SEO guidelines to optimise content.
• Updating our websites, landing pages and social media pages with new graphics and video content as needed.
• Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
• Identifying customers’ needs and recommending new ways to promote company offerings and to reach consumers
• Training other company users
• Other duties as assigned.

Requirements:

• B.Sc. or HND in disciplines like Business Administration, Education, Human Resources, Psychology, or related fields.
• Typically, 1–3 years in training coordination, HR assistance, or administrative roles.
• Certifications: CIA, ITF
• Ability to plan, execute, and oversee training programs effectively.
• Strong verbal and written skills to interact with participants, vendors, and stakeholders.
• Familiarity with Microsoft Office Suite and Learning Management Systems (LMS) is often required.
• Capacity to manage multiple tasks, schedules, and records efficiently.
• Developing and implementing training programs, scheduling sessions, and managing logistics.
• Keeping accurate records of training activities, attendance, and feedback.
• Creating and distributing instructional materials and feedback forms.
• Acting as the point of contact for trainers, participants, and vendors.
• Handling accounts receivable and ensuring timely payments.
• Evaluating training effectiveness and recommending enhancements.