Telesales Representative

Responsibilities:

• Contacting potential agents to inform them about our product or new updates.
• Be responsible for relationship management and cooperation with existing agents.
  
• Answering questions about products or the company and asking questions to understand customer requirements and onboard the prospective agents to make sales.
  
• Promote the company’s products and services. 
• Meet targets and deadlines within a goal-oriented environment.
  
• Keep records of calls well and note useful information so that it can be directed to the field sales team or technical team when needed.
  
• Handle grievances or complaints to preserve the company’s reputation.
  

Requirements:

• Minimum academic qualification of OND/HND/ BSc in any discipline
• Proven experience as a telesales representative or other sales/customer service role, or experience in a lotto company
• Proven track record of successfully meeting sales quota preferably over the phone.
  
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  
• Ability to learn about products and services and describe/explain them to prospects.
  
• Excellent communication and interpersonal skills
  
• Cool-tempered and able to handle rejection.
  
• Outstanding negotiation skills with the ability to resolve issues and address complaints.

Application Deadline: 28th February 2023