Telesales Representative

 Responsibilities:

• Actively source and identify potential customers through research and market analysis.
• Create and maintain a list of leads for telesales outreach.
• Make outbound calls to leads to introduce Koolbok products and services.
• Engage in product discussions, answer inquiries, and inform prospective customers.
• Effectively communicate the unique selling points and benefits of Koolbok products.
• Support the sales team by following up on leads generated through marketing efforts.
• Collaborate with the sales team to track and nurture leads through the sales pipeline.
• Maintain accurate and up-to-date records of customer interactions and sales activities using CRM software.
• Prepare regular reports on telesales performance and lead conversion.
• Build and maintain positive customer relationships through active communication and rapport-building.
• Address customer concerns, queries, and feedback effectively.
• Work towards meeting or exceeding assigned sales targets and objectives.
  

Requirements:

• Bachelor's degree in Marketing, Business, or a related field (for recent graduates).
• Currently undergoing or recently completed NYSC (for NYSC members).
• Strong communication and interpersonal skills.
• Sales-oriented with the ability to persuade and influence customers.
• Self-motivated, goal-oriented, and results-driven.