Technical Sales Manager - West Africa Market (Nigeria)

Field Support:

In conjunction with the Africa Market Sales Manager, the Technical Sales Manager - West Africa Market (Nigeria) will provide on-site technical support to workshops and fleets in West Africa / East Africa. Regularly visit and provide support / education to KB appointed Expert Network Workshops, Distributors, and the workshops of KB fleet partners. Provide on-site investigation of repetitive / queried warranty claims and investigate cases of low / underperforming products. Assist KB workshops or fleet partners with their first installations of retro-fit products ( Trailer Electronic Braking Systems & Driver Assistance Systems). Supply frequent feedback of market status and identified opportunities within the designated sales countries (incl AFRICAN countries). Support warranty claim handling from workshops and IAM distributors. Collect and maintain information in reporting system.

Technical training:

Provide technical training to customers and other interested parties (theoretical & practical). Training to cover braking, suspension & chassis control systems, providing product & system knowledge and the use of service tools and diagnostic equipment in line with KB EMEA standards. Training provided both onsite and offsite. Learning and understanding of new technology on Commercial Vehicles. In coordination with Account Management provide bespoke technical training for distributors.

Sales:

Plans sales volumes and potential of all potential customers in the region assigned. Provides information via CRM for forecasts and planning. Analyses the specific market conditions, and builds a sound market related network of stakeholders. Spots opportunities for local product and service portfolio solutions. Prepares customer contacts. Prepares and negotiates proposals, in cooperation with other involved professionals and management. Coordinates the realisation of assignments, may coordinate and contribute to set up respective product developments, projects or services programs. Act as a point of contact to customers in commercial matters. Reports sales and revenue related key reporting. Contributes to the development of After-Market business in the region.

The Successful Applicant

Required education and professional experience for the role:

Degree in Mechanical Engineering preferred. Professional technical and systems experience in a comparable environment, preferably in the Commercial Vehicle Industry within the field of Air Braking Systems.

Competencies required:

The Technical Sales Manager - West Africa Market (Nigeria) must be dynamic and self-motivated with good communication and collaboration skills

Years experience:

4+ years

Travel:

Extensive travel will be required.

What's on Offer

Join our client in shaping the future of the commercial vehicle industry in West Africa and be a part of a company committed to technical excellence and innovation!