Sales/Marketing Representative, Customer Engagement Specialist

Responsibilities:

• Present and promote our brand development and strategy class to businesses attending our training sessions.
• Actively seek out and engage with prospective customers through various channels, including cold calling and networking events.
• Perform thorough needs analysis of existing and potential customers to understand their requirements and tailor solutions accordingly.
• Build and maintain strong relationships with clients to ensure future sales and customer satisfaction.
• Reach out to customer leads through effective cold calling and relationship-building strategies.
• Listen to customer concerns, resolve problems, and manage complaints to maximize customer satisfaction.
• Achieve or exceed weekly, monthly, and annual sales quotas by implementing effective sales strategies.
• Collaborate with team members and other departments to ensure coordinated sales efforts.
• Analyze the market potential and track sales and status reports to identify trends and opportunities.
• Provide management with reports on customer needs, competitive activities, and potential for new products and services.
• Stay updated on industry best practices, trends, and promotional strategies.
• Continuously improve sales techniques and approaches based on feedback and results.

Requirements:

• A bachelor's degree in business or a related field is preferred.
• Minimum of 2 years of proven work experience as a Sales Representative or in a similar customer-facing role.
• Strong knowledge of effective sales techniques and strategies.
• Excellent communication and interpersonal skills.
• Motivated and target-driven, with a track record of meeting and exceeding sales goals.
• Proficiency in using MS Office, including Excel, Word, and PowerPoint.
• Familiarity with CRM practices and ability to build productive business relationships.
• Highly organized with strong prioritization and time management skills.
• Ability to create and deliver compelling presentations tailored to the audience's needs.
• Openness to feedback and ability to manage customer relationships effectively.
• Occasional travel may be required to attend networking events and customer engagement activities.

If you are passionate about driving business growth, have a strong understanding of sales techniques, and possess excellent interpersonal skills, we encourage you to apply and join our team at Megadel Africa. Your efforts will contribute to the success of small businesses and their positive impact on communities