Immediate Start
New
1 week ago
Job Summary
As a Sales Representative with customer service experience, you will be responsible for ensuring an outstanding customer experience. You will leverage your expertise in customer interactions to not only meet but exceed sales targets. Your role will involve managing customer accounts, addressing inquiries, and fostering long-term relationships.
- Minimum Qualification : HND
- Experience Level : Entry level
- Experience Length : 2 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Proactively identify and pursue new sales opportunities through various channels. Develop and implement strategies to meet or exceed sales goals.
- Build and maintain strong relationships with customers by understanding their needs, providing personalized recommendations, and ensuring high levels of satisfaction.
- Oversee a portfolio of assigned accounts, serving as the primary point of contact for all customer-related matters. Monitor account performance and address any issues promptly.
- Maintain a deep understanding of our products and services to effectively communicate their value and benefits to customers.
- Provide exceptional service by handling inquiries, resolving complaints, and offering solutions to enhance the customer experience.
- Track and report on sales activities, customer interactions, and performance metrics. Use data to identify trends and opportunities for improvement.
- Work closely with other departments, including marketing and product teams, to ensure alignment and support for sales initiatives.
- Stay informed about industry trends, competitor activities, and market conditions to adjust strategies and approaches accordingly.
Requirements:
- Minimum of HND
- Customer service experience
- 2-3 years of sales and marketing experience
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