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Relationship Officer

Mezcredit Finance Ltd

Sales

Banking, Finance & Insurance NGN 250,000 - 400,000 Negotiable
Easy Apply
New
3 weeks ago

Job Summary

The ideal candidate is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators. You will interface between the finance house and the customer and nurture mutually beneficial relationships between both parties.

  • Minimum Qualification : Degree
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
  • Evaluate the creditworthiness of customers by processing loan applications and documentation.
  • Monitors active loans and enforces collection and recoveries.
  • Ensures the achievement of all budget parameters.
  • Develop referral networks and cross-sell products and services.
  • Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
  • Actively seek out new sales opportunities through cold calling, networking, and referrals.
  • Expedites the resolution of complaints to maximize satisfaction and boost the customer service experience.
  • Achieve a healthy portfolio and deposit mix.
  • Executes marketing strategies and develops marketing campaigns.
  • Ensures compliance with all internal policies and regulatory guidelines.
  • Monitors competition by gathering current marketplace information on pricing, products, etc.
  • Recommends changes in products, services, and policies by evaluating results and competitive developments.
  • Identify potential loan markets and develop preferred networks.
  • Perform any other duties as may be assigned by Management.


Requirements:

  • 2 years experience in a similar role
  • Degree in a related field

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