Office Manager

Company Description

Africa International Trade & Commerce Research (AITCR) is an international trade specialist firm for the African market. With over a decade of experience, AITCR delivers evidence-based research to empower stakeholders across various sectors and promote economic growth across the continent. AITCR service delivery focus is on trade and investment development, regional integration, capacity building, geographical indications, policy advocacy and advisory, digital trade, and research. Known for its focus on strategic partnerships, trade intelligence, and stakeholder engagement, AITCR connects businesses with opportunities by addressing market gaps and fostering sustainable economic transformation in Africa.

Role Description

This is a full-time, on-site Office Manager role based in Abuja. The Office Manager will oversee daily administrative operations, coordinate office activities, manage office supplies and equipment, and ensure the smooth functioning of the office. The role includes supervising administrative staff, managing schedules and appointments, handling correspondence, and maintaining excellent customer service standards. Manage day-to-day office operations and administrative systems, facilitate and coordinate stakeholder engagement, oversee records management, procurement, and office logistics, support financial administration and reporting, ensure stakeholder and regulatory compliance with organisational policies and procedures. The Office Manager will also assist in implementing office policies and ensuring organizational efficiency.

Qualifications

• Minimum of 5 years relevant professional experience
• Strong communication skills, including written and verbal abilities, with proficiency in liaising effectively with internal and external stakeholders.
• Proficiency in administrative assistance tasks, including scheduling, filing, record management, and maintaining organizational policies and procedures.
• Knowledge of office equipment and systems, with the ability to ensure proper usage and manage inventory effectively.
• Proven skills in office administration and organization, including coordinating office activities and managing a team.
• Exceptional customer service skills with a focus on ensuring positive and professional interactions.
• Ability to multitask, prioritize, and work efficiently under pressure in a dynamic environment.
• Proficiency with office productivity software (e.g., Microsoft Office Suite) and familiarity with office management tools.
• Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Previous experience as an Office Manager or in a similar administrative role is beneficial.

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