Office Assistant
Job summary
Office assistants are mostly entry-level employees who joined the workforce after a period of absence, or people who have deferred further education in order to join the workforce
Job descriptions & requirements
Responsibilities:
- Greet customers or other personnel of the firm by phone, in person, or through electronic media, including email
- Assess the needs of customers and provide information concerning the services, procedures, and guidelines of the firm
- Handle requests and transactions, or direct the matter or person to the proper department
- Assist in resolving problems and complaints raised by unsatisfied customers
- Process applications or forms to ensure completeness and accuracy
- Compute and verify data, fees, or payments
Requirements:
- Minimum 1 year of experience
- Minimum of a BSc.
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