Executive assistant – customer relationships

Anonymous Employer

Job Summary

Your duty will be to serve as the Executive Assistant to the CEO, Customer Relationships Management Champion, Events Manager

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Executive Assistant to the CEO 

  • Maintains the calendar of the CEO  
  • Coordinate CEO’s Schedules & Itineraries
  • Attends to external parties (Guests, Visitors, Partners, Vendors, etc)
  • General Administration 

Customer Relationship Management Champion 

  • Manages primary customer interfaces: i.e. Showroom Welcome Desk, Social  Media, Telephones, Emails, and Websites 
  • Interacts with customers visiting the Showroom and intimates them with a portfolio of products and services
  • Aims to provide a world-class, satisfactory experience to customers at all times. Focused on the WOW Factor
  • Manage Client’s Satisfaction Levels based on Quality of the Overall Experience  and Exceeding their Expectations 
  • Follow up with customers and clients based on their requirements and ensure  that needs are fulfilled to the client’s satisfaction
  • Apply great sensitivity to client’s needs at all times during the design and  execution of solutions and always aim, in collaboration with the Design &  Execution teams, towards the customers’ satisfaction
  • Manage Client’s Satisfaction Levels based on Quality of the Overall Experience  and Exceeding their Expectations

Events Manager 

  • Design, plan and execute events working with the CEO and external parties  (partners, consultants, etc)\

Qualifications & Experience:

  • Minimum 2-1 Bachelors Degree in any field 
  • Minimum 3 Years Post-NYSC Experience
  • Proficiency in Excel is required

Note: Working hours will include one Saturday in a month

Organizational Competencies:

  • Oral Communication 
  • Written Communication  
  • Planning
  • Personal Organisation & Personal Effectiveness
  • PC/personal productivity tools – Words for windows, Excel,  PowerPoint, Microsoft Project, and Electronic mail
  • Social Media Competency


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