New
1 week ago
Job Summary
We are looking for a suitable candidate capable of enhancing a good patient relations, attend to calls promptly, and give quality services, foster a good image and communication between the patients and the hospital.
- Minimum Qualification: OND
- Experience Level: Entry level
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
- Cultivating solid relationships with patients through the provision of exceptional after-treatment service.
- Creating a positive onboarding experience for new patients.
- Regularly interacting with patients through telephone calls, email communications, or face-to-face meetings
- Identifying ways to overcome patients' initial dislike of hospital products and treatment.
- Maintaining an accurate record of all existing and potential patients.
- Responding to patients inquiries in a timely and professional manner.
- Ensuring that the correct terms of details are entered into the patient database to prevent avoidable misinterpretation.
Requirements:
- OND qualification in any discipline
- 2 years of working experience
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