New
1 week ago
Job Summary
We seek to hire a suitable candidate to fill this position. A salesperson who can convince customers and close sales over the phone. We are currently seeking passionate individuals with a flair for sales and marketing to join our telesales. You will be responsible for calling our customers and persuading them to accept delivery of orders placed
- Minimum Qualification: Degree
- Experience Level: Entry level
- Experience Length: 2 years
Job Description/Requirements
Responsibilities:
- Initiate prompt and friendly contact with customers who have placed orders.
- Confirm the details of their order and delivery preferences.
- Address any questions, concerns, or objections customers may have.
- Send customer details to the delivery team for order dispatch.
- Follow up with the delivery agent and the customer via phone to ensure a swift and accurate delivery.
- Ensure the successful completion of each delivery.
- Report the delivery status and details promptly to the relevant teams.
Requirements:
- Minimum academic qualification of a Bachelor's degree in any related discipline.
- Minimum of 2 years of proven work experience.
- Excellent communication and interpersonal skills.
- Excellent sales skills
- Customer-centric mindset with a passion for providing outstanding service.
- Strong problem-solving abilities and a positive attitude.
- Ability to effectively address customer concerns and objections.
- Prior customer service or sales experience is a plus, especially in an E-commerce setting.
Location: Ojodu Berger, Lagos.
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