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Customer Service & Social Media Specialist

Job Summary

Westlabels is in search of an exceptional customer service and social media specialist around Ikeja.

  • Minimum Qualification: Degree
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Job Summary -

  • We require a young, bright and vibrant individual, who can work under little or no supervision to be part of an eCommerce evolving fashion organisation.
  • The job is simply for a few individuals to take full ownership of ensuring that the website and our social media handles has enough and available products to be displayed and properly merchandised to our customers.
  • The job requires a candidate with an exceptional customer service, as this is a client facing role. The ideal candidate will be receiving calls from customers, chat with customers and ensure that our customers are always satisfied.
  • The candidate will also be responsible for ensuring that customers packages are transported to our partner logistics company for safe delivery to the customers
  • The ideal candidate will promote the company across Nigeria by providing suggestions to this effect

Job Descriptions

  • Manage and oversee social media content
  • Stay up to date with latest social media best practices and technologies
  • Excellent multitasking skills
  • Good time-management skills
  • Excellent interpersonal, presentation and communication skills
  • Create more awareness for the company and drive sales to meet the required target
  • Covey goods to logistics company for nationwide shipment in a timely manner
  • A good and presentable individual to represent the face of the company
  • ₦40,000 - ₦50,000 monthly

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