Sales Rep

Responsibilities:

• Sell the company products and product offerings to customers; Communicate with customers through various channels.
• Encourage customer referrals, and feedback & foster great relationships
  
• Work to find new sales leads, through business directories and client referrals.
• Develop and maintain a customer database that groups customers into different levels and types.
• Work with customers to find what they want, create solutions and ensure a smooth sales process.
  
• Record short videos/skits to reach out to online sales target
  
• Manage and provide feedback on the efficiency of the customer service process
  
• Maintain and present a positive, polite, friendly, engaging, professional, and empathetic attitude toward customers at all times
  
• Manage, collate and arrange the distribution of customers’ orders appropriately, accordingly.
  
• Ensure customer satisfaction and provide professional customer support
  
• Prepare Sales action plans and strategies.
  
• Schedule sales activities.
  
• Develop and maintain sales and promotional materials.
  
• Plan and conduct direct marketing activities
  
• Prepare and deliver presentations on company products and services to current and potential clients.
  
• Develop sales proposals, and draft and present sales contracts where necessary.
  
• Maintain sales activity records and prepare sales reports. Preparing weekly and monthly reports as required by the Accounts unit.
• Develop a system of warm & cold calling to new and existing clients.
• Collaborate with team members to achieve better results
  
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products & services.
• Gather feedback from customers or prospects and share it with internal teams
• Present, promote, and sell company products using solid arguments to retain and enlist existing and prospective customers, respectively
  
• Achieve agreed upon sales targets and outcomes within schedule.
  
• Ensure that the Outlet/sales space is properly arranged & clean. 

Requirements:

• Minimum academic qualification of an OND in any discipline
• At least 1 year of work experience
• Good communication skills
• Good negotiation skills