3 weeks ago
Customer service representative
The Advancement Place
Admin & Office
Advertising, Media & Communications
NGN
75,000 - 150,000
Easy Apply
Job Summary
A reputable company in Abeokuta is seeking a Customer service representative to join its dynamic team. The ideal candidate will be responsible for managing customer interactions, providing accurate information, and resolving complaints.
- Minimum Qualification : OND
- Experience Level : Entry level
- Experience Length : 1 year
Job Description/Requirements
Responsibilities:
- Handle customer inquiries via phone, email, and social media.
- Provide accurate information about products and services.
- Manage and resolve customer complaints promptly and professionally.
- Maintain records of customer interactions and transactions.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Minimum qualification: ND / HND / B.Sc in any related field.
- 1–2 years of proven experience in a customer-facing role (preferred).
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft Office and basic computer operations.
- Friendly, patient, and able to multitask effectively.
Location: Abeokuta
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