Customer Service Representative

Job Summary

We are looking to hire a Customer Service representative online fashion business. The person needs to have an interest in fashion, and be savvy with social media Instagram, Facebook, Whatsapp.

  • Minimum Qualification: Diploma
  • Experience Level: Graduate trainee
  • Experience Length: No Experience/Less than 1 year

Job Description/Requirements

Roles and Responsibilities:

  • Manage online Social Media account
  • Posting of daily scriptural encouragement write-up.
  • Responding to sales inquiries
  • Posting of New Stock online
  • Managing of Instagram account for a new business line
  • Generating new leads into Instagram account for Main and Sub IG acct
  • Manage the Social responsibility segment of the business
  • Contacting institutions and private bodies per monthly commitment of providing support for the sponsored charity.
  • Organizing and facilitating the monthly visit to the sponsored charity
  • Generating ideas for inclusion of sponsored charity within Social Media communication
  • Management of Stock 
  • Daily stock inventory counting and record-keeping.
  • Communication with vendors on stock levels and production output.
  • Packaging and Logistics
  • Preparing packages on orders for shipment and or logistics move
  • Coordinating logistics movement with logistics officer
  • Managing cost on logistics on shipment and logistic spend
  • Customer Service Management
  • Marketing and Sales
  • Sourcing for new distribution channels.
  • Representing business line during Fairs and product shows.
  • Promoting business within the marketplace to generate sales on social media (Facebook, IG, Twitter, etc.)
  • Conducting market research on new sales lead and trending business within the T-shirt and cotton wear apparel lines.


  • The candidate should have a good command of the English language, excellent in writing and
  • Good command of Microsoft Excel, Word, and PowerPoint.
  • The candidate will need to be presentable in regards to cleanliness and a personal sense of fashion.
  • This role requires someone with a can-do attitude, fun, ready to learn and grow within Sales & Marketing, and within social media management.
  • Huge potential to grow with the business as it expands and grows. If the above, is you and you want a fun and simple working environment.
  • Apply and let’s meet you. Job is located within Lekki Phase

Monthly Salary: NGN 70,000 -  90, 000 depending on qualifications Monthly Bonus opportunity based on performance and meeting business objectives.

Working hours: 8.00 am – 6:00 pm (Flexible and shift schedule) and 2 Saturdays in a month (8:00 am to 2 pm

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| Full Time |
NGN Less than 75,000